Superior Service for Peak Performance

Expedited  Expertise

At Ferro Technique, we understand that service, parts, and application support are the cornerstones of success in the manufacturing world.

Service When You Need It

With a team of 35+ sales and factory-certified service experts servicing Eastern Canada, there’s always a dedicated member of the Ferro Technique team ready to help.

We know that downtime is expensive. While competitors may leave you waiting for days, we provide same-day or next-day service that extends from Windsor to Montreal, ensuring that you’re back up and running in no time.

Preventative Maintenance

One of our biggest goals is protecting your investment. Our highly flexible preventative maintenance packages are available with every machine purchase. You can extend your service at any time or even start a program on an older machine. When we say flexible, we mean it.

Calibration and Laser Assignment

Regularly scheduled calibration and laser alignments eliminate scrapped parts and reworks and increase the overall stability of your machines. It’s a simple way to give your shop’s production and efficiency a boost.

Training and Gaining

We understand that investing in a machine is just the beginning—that’s why we offer comprehensive operator training included with the purchase of every machine. From start to finish, our experts are on hand to expedite your training, equipping you and your team with the knowledge and skills needed to maximize productivity.

Empowered Learning

We believe in continuous learning and improvement, which is why we offer a variety of training opportunities to suit your needs. From lunch and learns, where you can discover how to probe on a machine or program a robot, to broad training courses designed to address the skills gap and improve overall comfort levels.

Frequently Asked Questions

Areas we cover?

Our Team of service experts cover Ontario, Quebec, and Maritimes. Our three regional locations Mississauga (ON), Windsor, (ON). and Montreal (QC) means faster response and lower service costs.

Response time?

We understand downtime costs can add up quickly. We aim to provide same-day or next-day service, as your productivity is our priority.

Do you service older machines or only new purchases?

Our service team supports the machines we sell, including DN solutions, Brother, Trak, Muratec, and Hartford. We work closely with our manufacturer’s providing true OEM representation.

Preventative Maintenance?

Machine reliability is key when it comes to getting the most out of your machine. In order to accomplish this, we will tailor a custom PM schedule to fit your needs. When setting up a PM schedule with Ferro technique you become eligible for ongoing Service and Parts discounts. Feel free to reach out for more details.

How Often do I calibrate?

This depends on your machine and your specific productions demands. Calibration is one component of an effective preventative maintenance schedule. We will work with you to create a schedule that meets your requirements. You will have peace of mind knowing your machine accuracy is maintained to OEM specifications.

Leave Downtime In The Dust

Partner with Ferro Technique today and stay ahead of the curve!

Expedited Expertise